OUR HOME CARE FOCUS IS YOUR NEEDS.
OUR GOAL IS TO ASSIST YOU IN ACHIEVING THEM.
We aim to promote active participation from our service users and to work together as a team. This can be attained through support, training and good communication throughout our home care.
Our team of driver home carers are able to accompany service users to the shops, doctors, hairdressers and sociable outings. Please call us with your requests.
We offer care support to meet service user’s needs and enhance their life at home, enabling people to make choices about how they choose to live.
All your needs are assessed by a member of the team who can agree a support package to meet your needs. This usually takes between 30-45 minutes and is free.
About Waveney Care
We are a local Lowestoft based home care agency established since 2003. Our team of over 70 carers is lead by a strong management team, with 24 hour support and contact available. The Managing Director is a registered general nurse with over 25 yrs experience. We provide support for around 200 people in our area. We are a major care provider in Suffolk and are accredited by the CQC. We are members of the UKHCA.
All of our staff have training in the following:
- Health and safety
- Fire prevention
- First aid and life support
- Infection control
- Food hygiene
- Moving and handling
- Medication management
We provide training up to level 5 NVQ in Health & Social Care, all of our carers have individual career plans and are regularly supervised and trained.
Specialised training is tailored to our service user's needs should they be complex. We work closely with nurses, GPs, social workers, occupational therapists and physio therapists, as required.
Quality is paramount. All service users are contacted frequently to ensure they are happy and their needs are being met. We have a robust whistleblowing and complaints policy.
“we would never have been able to keep her at home for so long as we did, if we hand’t had your help and care”Mark
“over the last eight years gill and i have got to know you enough quite well and we couldn’t praise you enough”Sophia
“Anne really appricated your chatting, your humor and of course your proffessionalism”Robin
“Thank you so much for the care you have shown over the last few years”Val
CONTACT US AT WAVENEY HOME CARE
Feel free to contact us with the details below or alternatively fill in the enquiry form below and someone will get back to you as soon as possible.
Main Areas Covered